At a recent funeral I attended, some home-grown musicians labored mightily to perform soothing selections before the service started. Although consolation was the intent, torture
Training is an important investment to improve your employees’ performance, but it’s extremely expensive if what they learn doesn’t become what they do. An important
Last month, I drew parallels between workplace improvement initiatives and health improvement initiatives, suggesting that quick fixes don’t work in either case. I gave you
Last month, I talked about destructive and even abusive ways that managers and supervisors sometimes treat employees. As I mentioned, fear-drenched employees won’t do a
Since Santa and his reindeer have only recently swept though Lincoln, I’ve been thinking about that most celebrated contributor, Rudolph. We all know the story
