William Vaughn – ServiceMaster PBM

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Star City 6 – William Vaughn

Proudly serving clients in the Lincoln area for over 25 years, ServiceMaster Professional Building Maintenance provides a wide variety of commercial cleaning services performed by a team of experts who are trained, screened and tested to ensure top-quality, consistent results. William Vaughn is the Director of Operations at ServiceMaster PBM (www.smpbm.com).

Tell us a little about your business.

Our team at ServiceMaster PBM provides professional cleaning services to a wide range of customers, from offices and healthcare settings to industrial facilities and sites post-construction. We hold true to our franchise motto – “The clean you expect. The service you deserve.” – and my job is to ensure that operations run smoothly so we consistently deliver on that promise. ServiceMaster PBM is currently the only cleaning company in Nebraska to be GS-42 certified by Green Seal and is dedicated to utilizing the latest equipment and technology coupled with the safest, most environmentally-friendly cleaning agents and practices on the market.

How did you get started in the business?

I started as a cleaner with ServiceMaster PBM over 11 years ago and worked my way up from there.

What is the biggest challenge you’ve faced professionally?

Grooming my character flaws.

What has been your most important achievement professionally?

I would definitely say it’s been building and developing a successful core operations team.

Tell us a little about your family.

I have an awesome life partner and four kids. They are the reason I am where I’m at today and motivate me to succeed so I can provide them the best in life.

What do you see as one of the biggest turning points in your life?

Having children was an eye-opener to the changes I needed to make in my life moving forward.

What is the most unique or interesting thing about you that most people probably don’t know?

I was born in Alaska and lived there until I was 7 years old.

What is the best piece of advice you’ve ever received?

To not make your bed hard because you will have to lie in it eventually.

If you had a theme song, what would it be?

Eye of the Tiger by Survivor.

Which talent would you most like to have?

The ability to read minds.

If you could choose any other profession to be successful in, what would it be?

Personal investor/investment broker or financial advisor.

What local non-profit organization(s) are you passionate about or involved with, and are there any special reasons why?

Our company is actively involved with WasteCap Nebraska. They promote sustainable business practices with the goal of eliminating waste in Nebraska through innovation, education, and policy change, so we’re very like-minded on environmental issues impacting our local and global communities.

What is your favorite movie?

The Goonies.

What is your favorite local restaurant?

JTK Cuisine & Cocktails. Although it’s a rare visit these days, generally on a date night, the Kobe beef is awesome!

If our readers would like to contact you, how should they do so?

Via email at wvaughn@smpbm.com or they are welcome to visit our website at www.smpbm.com to learn more about our company and the services we offer.