Edward Jones Ranked Highest in Investor Satisfaction Study by J.D. Power

Financial services firm Edward Jones ranks highest in investor satisfaction with full service brokerage firms, according to the J.D. Power 2019 U.S. Full Service Investor Satisfaction Study (SM). The study is based on responses from more than 4,629 investors who primarily invest with one of the 18 firms included in the study. The majority of the study was fielded in December 2018.

The study measures overall investor satisfaction with 18 full service investment firms based on eight factors, including financial advisor, account information, investment performance, firm interaction, product offerings, commissions and fees, information resources, and problem resolution. The firm scored 853 in overall satisfaction, 18 points over the industry average. “Edward Jones tied for the highest ranking in investor satisfaction by J.D. Power in 2015, highest overall in 2012, 2010, 2009, and 2007-2005, and tied for highest ranking in 2002, when the study began.” For more information, visit jdpower.com/awards.

Every aspect of the Edward Jones’ business, from the investments its financial advisors offer to the location of its branch offices, caters to individual investors.

Bethany Arnold, local financial advisor for Edward Jones, and Branch Office Administrator Molly Guenther, can be reached at (402) 421-7418. You may also visit Bethany’s website at www.edwardjones.com/bethany-arnold.