As a business, the relationship you hold with your client is incredibly important. A strong relationship is an indicator of continued loyalty, future referrals, and great reviews, all of which will contribute to success for both your business and your client’s. As stated by customer strategist Esteban Kolsky, 72% of customers will share a positive experience with six or more people; on the contrary, a customer will share their negative experience with 15 people or more. According to www.superoffice.com, 86% of buyers are willing to pay more for a great customer service experience. Numbers like these are astounding and show the importance of a great client experience!
Client relationships are also important to gain client loyalty – when you hold a strong relationship with your client, then it is likely that they will continue to give you their business for the years to come. If you are struggling to find ways to strengthen your relationship with your clients, or if you are looking for a new way to express your gratitude, we have spoken to several businesses that can help you find a great way to tell your clients that you value your relationship with them.
Relax and Rehydrate
What better way to boost your relationship with your clients than by showing you care about their nutrition and well-being? While you can’t exactly cook your clients nutritious meals every day and hit the gym with them five days a week, you can take them on a trip to LIVE Hydration Spa Lenox (livehydrationspa.com/locations/lincoln-ne). At LIVE Hydration Spa, you and your clients can partake in IV therapy to help you relax, recharge, and rehydrate. IV therapy will deliver nutrients directly to the cells through the bloodstream; rather than needing to wait for the nutrients to pass through the digestive system and the liver, you will receive an immediate response from the IV therapy. This is a great option if you want to improve overall wellbeing and boost feelings of wellness – a client that feels well is a client that feels happy!
“LIVE Hydration Spa welcomes private parties and groups to participate in IV therapy,” said Co-owner Mandy Brummels. “We offer a variety of packages, ranging from treatments that improve your skin health, to hydration that focuses on boosting your energy, to therapy to prepare you for a night on the town.”
They also offer other services, such as vitamin injections and ionic detoxification foot baths. Don’t waste another minute letting yourself or your clients feel sluggish and behind – feel brand new while building your relationship at LIVE Hydration Spa Lenox!
Time to Party!
In order to keep a good relationship with your clients, it is important to keep in touch with them and socialize outside of the day-to-day work setting, as this shows you truly care about them more than just as a customer. A great way to entertain is by hosting a party event! Visit the Talon Room (talonroom.com) to set up your next big client appreciation event. At the Talon Room, you will have the space to provide your entire customer base with room to move, eat, drink, and socialize amongst one another.
The Talon Room can accommodate as many as 300 people for a stand-up event and up to 250 people for a sit-down event. Their staff can help you host a client appreciation event any day of the week starting as early as 8 a.m. and lasting as late as midnight. Talon Room can also provide decorations, tables, and chairs, helping you create a memorable event without the hassle. Their catering service is available to satisfy all of your food needs for your client appreciation event, whether it is being hosted at Talon Room or at a separate location of your choosing. Their gourmet appetizers and entrée options can meet any budget and time of day, and their bar services are sure to leave a lasting impression. Talon Room’s customer service is next-to-none, as they go out of their way to make sure everyone is comfortable, happy, and treated with respect. Pricing for events varies depending on what services are included, the time of week it is being held, and the amount of people attending.
If you’re not sure where to start when hosting a business event, try celebrating something every Nebraskan takes part in: Husker football. With the Husker football season just kicking off, now is a great time to gather your team and clients and cheer on the Huskers with a tailgate party. With the Talon Room being located downtown and close to Memorial Stadium, you can easily spoil your clients on one of the most celebrated days in Nebraska. When booking a football party with the Talon Room, they provide the event space for the full day, setup and teardown, select linens (white, black, red, or ivory), event coordination, and bartending and cleaning fees.
Talon Room is more than just a venue; they offer in-house games to help you entertain and network with your clients, and they have access to a wide range of vendors that offer great options, including trivia and music bingo – a sure way to help you connect with your crew! Talon Room is conveniently located downtown and is nearby many other hotspots for entertaining clients, such as Memorial Stadium, The Lied Center, Marcus Grand Theatre, and more. Booking with the Talon Room is an easy and suitable way to appreciate your clients with a great time.
Take Some Stress Off
Work can be stressful, so when choosing to show your clients that you appreciate them, consider alleviating the tensions that come with a long week in the office. Some quality time with the team at 5 Elements Massage & Spa (5elementsne.com) is a great way to help your clients feel rejuvenated, relaxed, and best of all – appreciated.
“I find that a lot of business people, especially those that sit at a desk all day, experience lower back pain from postural stress,” said Owner Erin McLenon. “Work is stressful in general, no matter what type of work you do. This stress can cause muscle tension and even health issues. So if you’re thinking of ways to show your clients that you value them, invest in their well-being by sending them my way.”
Erin also says that in order to care for others, it is also important to care of yourself. If you are finding yourself feeling frustrated at work, struggling to get through your week, or simply overwhelmed, visit Erin and her team at 5 Elements. An easy and sure way to show your clients that you value them is by being alert and feeling like your best self when you work with them.
Massages are proven to provide a variety of benefits, including an immune system boost, decreased blood pressure, improved circulation, decrease in inflammation, and increased flexibility and mobility. Booking with 5 Elements is a great idea if your clients are in the midst of a busy season at work and could use some time to relax and destress. Show your clients that you care for them and their wellbeing by giving them a little bit of time in luxury!
For the Foodies
Everyone loves a great meal, so cater to your clients’ taste buds with some delicious food from Venue Catering & Events (yourvenue.net/catering) with the PILLAR Restaurant Group (prgnebraska.com). From corporate events to social events to offsite catering, Venue can provide you and your clients with mouth-watering cuisine that is sure to satisfy. When catering with Venue, you will be able to pick from a wide variety of locations, which includes rooms inside of their three restaurants – Venue, Piedmont Bistro, and Cactus Modern Mexican & Cantina. Additionally, you can choose to host larger events inside of historic locations downtown at either the Jasmine Room inside of The Grand Manse or at the Scottish Rite Ballroom at the heart of the Centennial Mall.
“Our kitchen makes everything from scratch!” said Event Coordinator Lisa Petersen. “Our catering menu is incredible and ranges from breakfast to entrees to desserts. Whatever type of meal you are looking to serve for your clients, we can help you satisfy their taste buds.”
Venue Catering & Events’ catering menu has a wide array of options, whether you are looking to eat in the morning, have some appetizers midday, or enjoy a delicious entrée in the evening. We all love donuts and coffee in the morning, but spice things up with breakfast casseroles, breads and pastries, or sandwiches and burritos. If lunch is more your style, Venue can serve anything you can think of: hot sandwiches, wraps, fresh salads, or build-your-own bars. Their hors d’oeuvres selection is so astounding, you won’t even need to order dinner! However, if you do still have room for a dinner entrée, they offer pasta, pork, chicken, beef, Mexican, and seafood plates. Dessert options include homemade cookies or bars, and designer bite-size desserts. Your options are nearly endless when you hire Venue to cater for your client appreciation event.
Coffee and More
Did you know that the average office worker drinks about 1,000 cups of coffee each year? According to www.officecoffeedeals.net, studies show that during the work week, the average office worker consumes around 20 cups of coffee. With data like this, it’s safe to say that the American workforce is fueled by coffee, so what better way to show appreciation for your clients than with a good cup of joe? Visit Rock ‘n’ Joe Coffee Bar (rocknjoe.com) for exceptional coffee with some great rock ‘n’ roll music. Their drink menu offers hot, iced, or frozen coffees; tea; smoothies; and artisan roasts that you can take back to your home. They serve more than coffee, too; try their breakfast sandwiches, fresh-baked pastries, or lunch options with your drink.
“What sets Rock ‘n’ Joe apart from other coffee shops is our tasting room that features our own wine from Whispering Winds Wines, as well as 13 other local wines served in automated wine dispensers,” said Owner Dennis Nienhueser. “We also have a selection of Nebraska craft beers if you are looking for a local brewksy.”
The rock music that fills the atmosphere of Rock ‘n’ Joe Coffee Bar delivers a unique experience to coffee lovers in Lincoln. Bring your clients to Rock ‘n’ Joe and treat them to some artisan coffee drinks or local wines and beers to guarantee an appreciation event they won’t forget!
The last year and a half has been challenging on all of us, both as individuals and as businesses. Now is a great time to show your clients how much you value your relationship with them and that you are thankful they are still with you! Client appreciation is a great way to keep customer relationships strong and guarantee client loyalty. It’s safe to say that everyone appreciates being valued, so make sure your clients know how you feel. We recommend these local businesses as a way of showing appreciation to your customers.