They go somewhere every day; for things big and small, working to achieve their dreams. It is to work, then the gym, the kids’ game, school, a weekender, the store, a park, dinner and a movie, the big game and maybe that dream vacation. All of these activities with their mobile phone close at hand. Very busy people with no time to stop into their bank branch. This is someone needing digital banking services.
Union Bank recently introduced an easier way for on-the-go customers to access and manage their money. The promise – “with UBTgo, now your bank goes where you go.”
UBTgo includes three primary components: Learn, Do, Ask:
Learn.
ubt.com/go – a special section of the bank’s website makes it easy to learn about the best ways to manage money, and provides key information on specific services to help people do their banking, and even open new accounts. Videos, product vignettes, and service tutorials are featured prominently throughout UBTgo, making it easy for customers to access the information they need, quickly.
Do.
UBTgo offers many specific tools to access and manage banking.
•Opening accounts and services online.
•Accessing & managing accounts through Online Banking
•Accessing & managing accounts through Mobile Banking
•Billpay
•Transfers
•Mobile Deposit
•Popmoney – person to person payments
•e-Alerts
•e-Statements
•Apple Pay
•And much more now in development
Ask.
Providing excellent service, even if not face-to-face is critical – digital banking users have questions, need advice, or help using banking services. The goal is to provide them with personal, human connectivity that is distinctively Union Bank. The bank offers direct, easy access to real people by phone, chat, and email. The Customer Support Team is the hub of service to these customers.
UBTgo means freedom, mobility and progress. Wherever our customers go, we’ll be there if they need us.
To find out more, go to ubt.com/go or call 800.297.2837
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