Star City Six – Doug Neill
Top Spot Cleaning & Solutions Too (TopSpotCleaning.com) is a facility maintenance company that started out as a professional floor and carpet care cleaning service. Doug Neill is the owner of Top Spot Cleaning & Solutions Too.
Tell us a little about your business.
While we usually promote carpet and floor care to residential and commercial properties, amid the Covid-19 outbreak, we are heavily promoting the Solutions Too side of the business, which is the division of the company that sells to the public. The names to remember are Procyon, Chlorline Dioxide, and SIMIX. It’s exciting to educate people on Chlorine Dioxide (CLO2). Not only is it a completely safe product to use, it is odorless. It took less than four weeks for CLO2 to be lab tested to kill Covid-19. Since the outbreak, Top Spot has treated over a dozen properties that have been exposed to Covid-19.
How did you get started in the business?
I have a long background in cleaning. I started at the age of 20 with a Service Master franchise. I was a part of building it from the ground up. In 1996, I founded A-Cross Time Cleaning. I eventually sold the company to pursue other interests and didn’t plan on getting back into the cleaning business but did in 2014 when I had the opportunity to start Top Spot Cleaning. My previous customers were very happy to hear I was back in the game.
What is the biggest challenge you’ve faced professionally?
Being 100% honest in everything I do.
What has been your most important achievement professionally?
The customers who have stuck with me throughout all my years in this industry. It tells me I’m doing something right.
Tell us a little about your family.
I’m married to Sue. We have three kids and four grandkids. They all live in the area.
What is your favorite thing to do on a day off?
What is your favorite quote or the best piece of advice you’ve ever received?
“It’s not time yet.” These are words that Morgan Freeman said in one of my favorite movies, Evan Almighty, and they struck me. It’s important to be patient and wait for the timing to be right.
If you could choose only one descriptive word to be remembered as, what would it be?
If you could choose any other profession to be successful in, what would it be?
Insurance. It’s a profession that adds security to people’s life.
What local nonprofit organization(s) are you passionate about or involved with, and are there any special reasons why?
Bridges to Hope. I worked closely with Pastor Bud to get the organization started. Through generous donations, we are able to provide services, clothing, household items, and other essentials to men and women who have been released from incarceration. By doing so, we help ensure a peaceful and safe transition back into society.
What is your favorite book or the last good book you read?
Sam Houston and the Alamo Avengers by Brian Kilmeade.
What is your favorite local restaurant?
If you could have dinner with one famous person from the past or present, who would it be?