Charter Title & Escrow Creates a Hispanic Division to Better Serve Customers
Charter Title & Escrow (www.charter-title.net), a proud Nebraska real estate title company with multiple locations in the state, is excited to announce the formation of a Hispanic Division to further assist Spanish-speaking customers, as well as the realtors and loan officers who often work with this population.
“Omaha and communities across the state continue to become more diverse, and we are happy to invest in the people and the resources it takes to best serve all our customers now and in the future,” said Angela Miller of Charter Title. “We’re excited to be the ones to offer this great resource to the community.”
Hispanics make up the fastest-growing demographic in the Omaha area, which is one of the drivers of this new service offering. While it is being introduced in the Omaha market first, the plan is to grow the division into a multi-person effort throughout the Charter Title footprint to help reach more customers.
Leading this division is Itzel Gonzalez, who joined the Charter Title team in November. Gonzalez moved to Omaha as a teenager so her understanding of many of her Hispanic customers goes beyond simply being able to speak and write the language.
“I can do more than just translate. I lived in Mexico for much of my early life. I know the culture and how a lot of these customers and families will be feeling as they go through the process of buying or selling a home,” Gonzalez said. “I take pride in working with people to make sure they understand the title and closing process so it can be part of a joyous milestone for them.”
Gonzalez has reached out to area real estate professionals during the last few months about what is on the horizon and shared the excitement about the new Charter Title Division. Though Gonzalez works out of the company’s Omaha office, she will be traveling to other offices as she works to market and grow her team in the near future.
“I love building these relationships and getting to know the local real estate community,” she said. “It’s my favorite part of the job. My two messages to people are that I’m excited to officially launch this new venture and my future team will always do what it takes to provide excellent service as part of the mission of Charter Title.”
Charter Title & Escrow is a member of the American Land Title Association and the Nebraska Land Title Association. It is a locally-owned title company with two offices in Lincoln, as well as locations in Omaha, Beatrice, Columbus, Hastings, Plattsmouth, and Nebraska City. Its experienced team takes pride in having their customers’ backs when it comes to residential, commercial, or new construction transactions. To learn more about Charter Title, visit www.charter-title.net.