The Woodlands at Hillcrest Management Ranked Top Among Senior Living Communities

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The Woodlands at Hillcrest Management Ranked Top Among Senior Living Communities

The Woodlands at Hillcrest’s (woodlandsathillcrest.com) management company, Life Care Services, was recently honored with a #1 ranking among U.S. senior living communities in the J.D. Power 2019 Study in the area of customer satisfaction. Life Care Services achieved the highest score in all seven study factors: resident services and activities, community staff, food and beverage, new resident orientation, resident cost, community and grounds, and resident apartment unit. This resulted in a score of 843 on a 1,000-point scale, a full 49 index points above the second-highest performing senior living organization.

The J.D. Power 2019 U.S. Senior Living Study surveyed 3,021 residents, family members, and friends of residents living in independent living, assisted living, or memory care communities across the country. The study examined industry-level performance metrics of senior living providers and highlights the best practices that are critical to customer satisfaction, advocacy, and loyalty. The Woodlands at Hillcrest is proud to serve more than 85 residents and is made up of 80 team members.

Life Care Services, an LCS Company, is committed to providing the resources for communities to deliver an exceptional resident experience driven by innovation, signature programs, and quality services. They have expertise in the management of both Life Plan Communities and rental communities and the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. For more information, visit lifecareservices-seniorliving.com.

The Woodlands at Hillcrest is located in east Lincoln, next to Hillcrest Country Club. With 65 assisted living and 24 memory care apartments, residents enjoy a lifestyle that works to maintain their independence as long as possible. To learn more, contact Barb Tyler at (402) 261-0261 / tylerbarb@woodlandsathillcrest.com. Visit woodlandsathillcrest.com for leasing information.

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