TELCOR (telcor.com) is excited to announce the promotions of Jacqui Donner, QA manager, Point of Care; Amber Gibson, claims resolution specialist, Revenue Cycle Services (RCS); Kris Krauss, revenue cycle supervisor, RCS; Casey Russell, remittance specialist, RCS; and April Williams, remittance specialist, RCS.
Donner started at TELCOR in 2014. In her new role, she will manage the testing and documentation of quality assurance projects.
Gibson started her work at TELCOR in 2020. In her new role, Gibson will continue to be an essential asset for the claims resolution team and their customers.
In 2021, Krauss joined TELCOR as a BCBS payer lead. In her new role, she will continue to be a knowledge resource for payer requirements and drive efficiencies for RCS teams.
Russell joined TELCOR in July 2021, where she has been a talented resource. In her new role, she will continue to improve workflow efficiencies and drive RCS customer satisfaction.
Williams has become a dependable team member since starting in April 2021. In her new role, she will be a reliable point of contact for associates on the team and continue making a great impact on new projects assigned to her.
Learn more about TELCOR and their services at telcor.com.