I created Alpha Zed Business Services (systemssuperhero.com) out of my love of process improvement, data, and making people smile.  I started out offering all sorts of admin services from data entry to calendar management to custom spreadsheets – however I could make a small business owner’s life a little easier.

I’ve settled on using systems and automation to help those owners be more efficient and confident in running their business.  I help them craft a streamlined and personalized client journey, leading customers along the path from initial introduction to enthusiastic referral generation.  At the center of it all is a custom CRM that captures all the data and allows for strategic automation to ensure that things aren’t falling through the cracks.

Of course, if someone just needs some project help to get over a hump, I still enjoy the occasional admin task!

I don’t provide “one-size-fits-all” solutions.  I ask questions and listen to understand where there may be redundancies or inefficiencies, and help come up with a plan that works for the owner.  Then, I bring it to life – basically, I’m a consultant and a builder all in one. My clients get an authentic, old-school partner who takes great pride in their success.

For those people who are just considering next steps, I’ve created a couple of free resources.

  • Prepping Your Business for Automation
  • Client On-boarding

Both are available on the Resources page of my website: systemssuperhero.com/Resources

My business values drive everything I do:

  • Old-school: a traditional focus on hard work, integrity, quality
  • Simplicity: basic, straight forward, without a lot of bells and whistles
  • Curiosity: always looking for ways to make things work better – simply
  • Gratitude: for the opportunity to serve, for enjoyable work, for daily blessings
  • Relationships: key to success in any endeavor

My greatest joy (besides figuring out a creative solution to a client’s challenge) is hearing positive feedback from clients.  Like the one who told me “I’ve said ‘WOW’ so many times today!” when we rolled out her new website.

Here are a few others that make me smile:

  • “I love working with Kim because her desire to complete the task well but with heart is very visible in her demeanor.”  -Kristen M.
  • “I found Kim to be patient, empathic and friendly. She is an asset to any business, and I highly recommend her services!” -Marie C.
  • “Kim rescued me from my own tech-hell!! I am a coach, speaker, writer, trainer, process-designer, not a web-designer, designer of automations, or systems integrator. Kim took my fledgling web-site and back-office and made them fly!”  -Deb D.
  • “I appreciate your passionate, tireless work and intense attention to detail, Kim!” -April H.
  • “I worked with Kim on creating an on-boarding system via Ontraport. First of all, I adore Kim, she’s fun and friendly! Everything about this was easy, from start to finish.” -Tammy F.